BY GEORGE V. HULME – Enterprises are rushing to embrace robotic process automation (RPA) but, as we covered in The Barriers to Robotic Process Automation, Part 1, they’re also hitting considerable challenges along the way. While we cited prominent barriers to the effective implementation of RPA in part one, here, we will provide practical ways organizations can overcome these barriers.

One of the biggest causes of RPA failure is the lack of executive-level sponsorship for such initiatives. When it comes to RPA success, getting management’s attention–and keeping it–is essential. One way to do this is to focus on RPA quick wins and efforts that have a measurable return on investment.

Next, IT leaders need to understand how significant digital transformation is to AI technology.

“An efficient digital transformation strategy will eliminate internal IT silos through integration and automation, leading to opportunities for AI projects,” said Marcel Shaw, AI expert and Federal Systems engineer at Ivanti. Shaw pointed to how organizations that interface with customers will see opportunities for chatbots that leverage natural language processing technology, thereby reducing demand on operators while enhancing the user experience. Read On: