By John Brandon – The best process always wins in business. When any company decides to improve how their employees complete tasks, which functions are automated and which ones benefit from emerging technology, and when the entire company is focused on streamlining operations, the result is an uptick in sales, increased customer satisfaction, and overall growth.

That’s why business process management is so important. In the context of improving the digital footprint of a company – how files and documents are stored, who can access them, how they are printed, the related security issues, and the long-term archiving – it’s critical to think about what is causing problems and losses in productivity, and what can make the business run faster and more efficiently. Thankfully, business process management is not that difficult to define: It’s a way to improve efficiencies and employee productivity by managing workflows.

What can be difficult? Implementing changes in a company. There’s sometimes resistance to change, training issues with employees, technology hurdles, and even security concerns that can turn business process management into a never-ending chore. It’s important to properly define the major components of business process management first and to work corporately to implement the strategy you want to use, and to make the process improvements as relative and helpful to your company as possible. Business process management should never be an exercise in adding more bureaucracy but should be a way to make operations run smoother.  Read On: