Introducing RPA into your environment to automate business processes is a great step forward. The next question is will you identify the steps and tasks in the process in order to automate it correctly? Enter Process Mining.

The following article provides some definition to Process Mining and lists some applications built to assist in the analysis.

By Adam Henshall – In short: Using software to look at what the people in your company do, and having the software describe those actions to you in the form of processes.

Slightly more technical: Process mining is a family of approaches which look at data from event logs to see what people are doing. From looking at the steps someone takes to complete a task, a process can be automatically constructed. By continuing to gather this data over time you can start to see where bottlenecks occur or where inefficiencies lie within the process.

Automated Business Process Discovery is the technical term for what people commonly refer to as process mining. However, with process mining as a concept having been used for a range of different use cases, Automated Business Process Discovery has kind of taken on a role as a sub section of process mining.

In short, ABPD is about tracking event logs to discover what people are doing and then defining a process around those actions.

For example, a lot of the software I’m going to mention integrates with Salesforce. Salesforce records everything the users do in the app. ABPD would look at all that and then write it down for you automatically in the form of a process. Read On: