By Elizabeth Quirk – Business Process Management (BPM) software is a solution which enables businesses to design, analyze, execute, monitor and optimize important processes. It also acts as a valuable automation tool for enterprises to generate a competitive advantage through workflow automation, process excellence, data consistency, and continuous process improvement. While the value of this tech tool is being realized faster than ever before, it’s important you consider a few things first in order to fully appreciate its potential benefits.

Process Documentation – Rohit Sharma, business design expert, suggests taking a look at your current business processes first. A well-documented and managed process will be easier to translate into steps, as the decision points are established. This enables a diligent and comprehensive assessment prior to making a decision, and the team involved can then be comfortable that all necessary steps are accurately presented.

Process Complexity – That brings us to the next point. If a process is causing any bottlenecks or surrounding issues, it may not mean that it’s the best place to start automation. Perhaps start with a process you and your team are already comfortable and confident with. Sharma argues that the process itself is likely inefficient and will require re-engineering before a BPM software implementation. If that’s the case, be prepared to distribute additional resources to a redesign. Read more: