eRecords 2019: Using ECM Tools and Embracing Digitization
By Bonnie Zuber – John Rokenbrod is an educator and self-proclaimed “jack of all trades”. He works for the Bryan Independent School District, which he described as fairly large and spread out considering the relatively small size of the city.
During the 2018-2019 school year, the district processed over 170 requests and subpoenas for records such as surveillance videos and student records (for custody, child support, or other criminal or civil cases). The requests mainly came from law enforcement and other government entities. They also processed over 430 orders to seal or expunge records.
In the past, processing these hundreds of requests manually was time consuming and had a wide margin of error. But now, using a variety of Enterprise Content Management (ECM) tools, the district – via John’s expertise and dedication of his time – was able to streamline and automate the work so that not only are they working more efficiently, but also lowering that margin of error. He emphasized that not all software fits one size, so he shared a lot of resources for finding free, open source tools as well as the more popular paid applications. Read On:
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