By Mary Jo Foley – Microsoft has released initial information about some of the main features it is planning to add to its Dynamics 365 CRM and ERP, as well as its Power Platform, in the first part of 2020. Microsoft officials said there will be “hundreds” of new features in this Wave 1 set of updates, most of which should be ready for production between April and September this year. 

Microsoft’s January 27 blog post about the Wave 1 features breaks them out for its Dynamics 365 applications: Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Finance and Operations (cross-app capabilities), Human Resources, Commerce and Business Central. Microsoft has created a separate section in its documentation for each of these Wave 1 2020 groups. The single downloadable PDF for the Wave 1 2020 Dynamics 365 features is not going to be available until January 31, however.

Most of the updates and new Dynamics 365 features Microsoft is announcing today look like they’ll be available for early access by customers starting in February 2020 and generally available by April 2020. (Microsoft lately has been adding more new features to its Dynamics 365 roadmap a couple of months after its initial disclosure. These features may not roll out until closer to September 2020.) Read On: