By Jake Diner – With the world being swamped by the current health crisis, many businesses have either moved totally online or paused the operations altogether. What sounded like a sci-fi horror movie just three months ago swiftly became a new reality for most of us, not only impacting our daily routines but also how we operate our businesses.

I had the chance to chat with the leadership of a regional midwest bank that touted their branch’s face-to-face, personal approach as a key differentiating factor from large national banks. Despite having an antiquated website, disjointed backend systems and a lackluster smartphone app, the leadership was confident that their personal relationships could keep them afloat.

That changed almost overnight. Even if some banks still remain open as essential businesses, many are seeing a drop in in-person visits as we are holed up in our homes.

So what does it mean for a traditional bank to shift the vast majority of its operations online? First and foremost, it is the document processing that has to become streamlined. While in the past, a bank employee would take a filled loan application from a customer and would manually enter it into their system, today this is often not an option. Using technology to extract data from a PDF and then feed it into business applications will not only allow the workflow to continue, but it will also reduce errors and processing time. Read On: