User adoption is the single most likely reason for the failure of a ECM implementation. Having the right partner with the right solution makes all the difference but it is not the only consideration. There needs to be a plan and there needs to be buy in from every level, end-users to the CEO of you will fail. Here are some additional notes on the topic.

A document management system reduces costs, automates tedious manual processes and makes work life easier. Guess what? Your staff won’t automatically be on board and jazzed about the benefits of a paperless office. Many employees would rather do things the way they’ve always done them than venture into the unknown.

How do you get employees to actually look forward to the changes a technology initiative will bring? Strong leadership, champions who build enthusiasm, targeted communication and hands-on training are best practices that are guaranteed to engage users. Read On: