By Jim Nicol – If organizations want to get further down the road (faster) in their digital transformation journey, they’re going to need fuel. And not just any type will cut it: They need artificial intelligence.

Over the last few years, companies have made smart investments in robotic process automation (RPA) and business process management (BPM). They’ve deployed RPA to streamline discrete processes and, in doing so, freed up countless hours of their employees’ time. BPM has helped them identify workflows throughout the organization that are ripe for automation, thus extending savings and improving efficiency. But RPA and BPM on their own aren’t enough to scale automation efforts.

The need for artificial intelligence to supercharge digital workflow transformation isn’t lost on automation and AI decision-makers. In a recent Forrester survey that our company commissioned, 61% ranked RPA as their top use case for automation, followed by AI/machine learning (43%) and digital process automation (40%). They know intelligence embedded into RPA and BPM is the key to scaling their automation initiatives — especially as their competitors press the pedal to the floor. Read On: