In my experience one of key factors in a successful implementation is to roll out in phases. Your shiny, new ECM system has the potential to change many parts of your business in dramatic ways. Everyone understands the benefits. It is tempting to “Bite of more than you can chew”. Do not fall into that trap. Focus on the main reason you went looking for a solution in the first place and implement there. The buzz created by that initial success will not only be a feather in your cap but will help persuade nay-sayers to buy in as well.

By Joan Honig, DocuWare – Whether you’re planning to go digital after experiencing the challenges associated with remote workers, trying to cut costs or looking for an enterprise content management system (ECM) to ensure compliance in a regulated industry, you can find yourself running into a wall if your ECM initiative isn’t carefully planned. To avoid this, get an understanding of your needs, choose a solution that meets those needs, map out the implementation process, then test and roll out the new system.

A smooth rollout is exciting, bringing much-needed functionality and creating automated processes that drive efficiency, productivity and ROI. However, implementations that aren’t well thought out are frustrating and disruptive, hindering buy-in and reducing the chance that staff will use the new technology correctly (or sometimes at all).

Let’s take a look at some typical challenges of implementing ECM software. We’ll explain what these issues are and how to address them. Then your employees will have a positive experience of the new solution from the get-go. Read On: