NCR suffers Aloha POS outage after BlackCat ransomware attack
By Lawrence Abrams – NCR is suffering an outage on its Aloha point of sale platform after being hit by an ransomware attack claimed by the BlackCat/ALPHV gang. NCR is an American software and technology consulting company that provides digital banking, POS system, and payment processing solutions for restaurants, businesses, and retailers. One of their products, the Aloha POS platform used in hospitality services, has suffered an outage since Wednesday, with customers unable to utilize the system.
After days of silence, NCR has disclosed today that the outage was caused by a ransomware attack on data centers used to power their Aloha POS platform. “As a valued customer of NCR Corporation, we are reaching out with additional information about a single data center outage that is impacting a limited number of ancillary Aloha applications for a subset of our hospitality customers,” reads an email sent to Aloha POS customers. “On April 13, we confirmed that the outage was the result of a ransomware incident.”
“Immediately upon discovering this development we began contacting customers, engaged third-party cybersecurity experts and launched an investigation.” “Law enforcement has also been notified.” Read On:
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