{"id":76158,"date":"2023-01-05T01:00:00","date_gmt":"2023-01-05T06:00:00","guid":{"rendered":"http:\/\/blog.cybercon1.com\/?p=76158"},"modified":"2023-03-07T17:15:44","modified_gmt":"2023-03-07T22:15:44","slug":"rpa-and-hyper-automation-are-transforming-the-back-office","status":"publish","type":"post","link":"https:\/\/blog.cyberconservices.com\/index.php\/2023\/01\/05\/rpa-and-hyper-automation-are-transforming-the-back-office\/","title":{"rendered":"RPA and Hyper-Automation Are Transforming the Back Office"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">By <a href=\"https:\/\/www.informationweek.com\/author\/mary-e-shacklett\">Mary E. Shacklett<\/a> &#8211; Gartner describes&nbsp;<strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.gartner.com\/en\/information-technology\/glossary\/hyperautomation?_sp=a219ec25-7ecc-4453-8415-12d702aad295\" target=\"_blank\">hyper-automation<\/a>&nbsp;<\/strong>as \u201ca business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s take a look at how to implement one element of <strong>hyper-automation<\/strong>: robotic process automation, or <strong>RPA<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By the end of this year,&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2022-08-1-rpa-forecast-2022-2q22-press-release?_sp=a219ec25-7ecc-4453-8415-12d702aad295\" target=\"_blank\">Gartner, projects<\/a>, the RPA market will exceed $2.9 billion, so we know that companies are using RPA. The use cases where&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.informationweek.com\/software\/roadmap-to-rpa-implementation-thinking-long-term\" target=\"_blank\"><strong>RPA <\/strong>is playing an important role<\/a>&nbsp;include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>System integration in places where there was none.<\/strong>&nbsp;In the past, employees had to repetitively re-key the same information into multiple systems because those systems weren&#8217;t integrated. <strong>RPA<\/strong> automation is particularly well suited to this manual re-keying task. It can \u201cscrape\u201d basic information from an invoice and apply it to otherwise non-integrated systems, so employees don\u2019t have to manually rekey data into each system.<\/li>\n\n\n\n<li><strong>RPA can also do the little things,<\/strong>&nbsp;like being able to maintain a special \u201cdeal\u201d price on an order for a customer, even though pricing has changed in general; or being able to expedite the accounting department\u2019s month-end close process by taking the data from a single Excel spreadsheet and pasting it into multiple of different accounting systems automatically.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In each case, <strong>RPA <\/strong>can perform back-office \u201cgrunt work,\u201d allowing staff to focus on more skills-based functions. That saves process time while reducing the number of errors that humans inadvertently introduce in repetitive work.  <a rel=\"noreferrer noopener\" href=\"https:\/\/www.google.com\/url?rct=j&amp;sa=t&amp;url=https:\/\/www.informationweek.com\/big-data\/rpa-and-hyper-automation-are-transforming-the-back-office&amp;ct=ga&amp;cd=CAEYACoUMTUxNzY3OTM4MjQwMTIxOTcwMzEyGjg3OTEwMGZiYmM3MWIwNjQ6Y29tOmVuOlVT&amp;usg=AOvVaw2PV7bSH85PIO-PL1gIn-2e\" target=\"_blank\">Read On:<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Mary E. Shacklett &#8211; Gartner describes&nbsp;hyper-automation&nbsp;as \u201ca business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible&#8221;. Let\u2019s take a look at how to implement one element of hyper-automation: <span class=\"excerpt-dots\">&hellip;<\/span> <a class=\"more-link\" href=\"https:\/\/blog.cyberconservices.com\/index.php\/2023\/01\/05\/rpa-and-hyper-automation-are-transforming-the-back-office\/\"><span class=\"more-msg\">Continue reading &rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":76448,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[724,628],"tags":[723,629],"class_list":["post-76158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hyperautomation","category-rpa","tag-hyperautomation","tag-rpa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/03\/technology-4256272_1920-2.jpg?fit=1920%2C1281&ssl=1","jetpack-related-posts":[{"id":77697,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2025\/03\/04\/hyper-automation-explained-its-more-than-rpa\/","url_meta":{"origin":76158,"position":0},"title":"Hyper\u00a0Automation\u00a0Explained &#8211; It&#8217;s More than\u00a0RPA","author":"Rick Backus","date":"March 4, 2025","format":false,"excerpt":"By\u00a0Nicole Lontzek -\u00a0Hyper Automation is the next stage of digital transformation. While technologies such as Gen AI and Co. have become an integral part of our everyday lives and are experiencing a real hype, the term hyper automation is not yet so familiar. It is actually just a consistent further\u2026","rel":"","context":"In &quot;AI&quot;","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/03\/automation-7411686_1280.jpg?fit=1200%2C838&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/03\/automation-7411686_1280.jpg?fit=1200%2C838&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/03\/automation-7411686_1280.jpg?fit=1200%2C838&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/03\/automation-7411686_1280.jpg?fit=1200%2C838&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/03\/automation-7411686_1280.jpg?fit=1200%2C838&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":77456,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2024\/08\/21\/knowledge-work-automation-in-a-post-rpa-world\/","url_meta":{"origin":76158,"position":1},"title":"Knowledge work automation in a post-RPA world","author":"Rick Backus","date":"August 21, 2024","format":false,"excerpt":"By Jason Bloomberg -\u00a0The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with user interfaces or application programming interfaces. Though RPA can save organizations money by replacing repetitive human\u2026","rel":"","context":"In &quot;AI&quot;","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"Two robots fighting in an urban wasteland with a swirling green auro behind them. One robot is armored and somewhat larger than the second which is more athletic and streamlined.","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2024\/08\/Two-robots-fighting-in-an-urban-wasteland-1.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2024\/08\/Two-robots-fighting-in-an-urban-wasteland-1.png?fit=1024%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2024\/08\/Two-robots-fighting-in-an-urban-wasteland-1.png?fit=1024%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2024\/08\/Two-robots-fighting-in-an-urban-wasteland-1.png?fit=1024%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":46287,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2021\/11\/09\/tools-to-scale-robotic-process-automation-enhanced-by-microsoft\/","url_meta":{"origin":76158,"position":2},"title":"Tools to scale robotic process automation enhanced by Microsoft","author":"Rick Backus","date":"November 9, 2021","format":false,"excerpt":"Process mining is the next phase of Automation that Microsoft is brining forward. The ability to harvest a process template from application logs and data sets will greatly enhance the users ability to then employ RPA to automate the task. Microsoft has announced significant advances to its Power Automate platform\u2026","rel":"","context":"In &quot;Power Automate&quot;","block_context":{"text":"Power Automate","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/power-automate\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":77077,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2023\/10\/11\/the-advantages-of-hyper-automation-for-businesses-unlocking-efficiency\/","url_meta":{"origin":76158,"position":3},"title":"The Advantages of Hyper-Automation for Businesses: Unlocking Efficiency","author":"Rick Backus","date":"October 11, 2023","format":false,"excerpt":"The Advantages of Hyper-Automation for Businesses: Unlocking Efficiency Excerpt: Discover how hyper-automation is revolutionizing businesses by streamlining processes, reducing errors, and enhancing productivity. With its ability to integrate AI, RPA, and ML technologies, business operations are poised to reach unprecedented levels of efficiency. Stay ahead of the competition with hyper-automation.","rel":"","context":"In &quot;AI&quot;","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"PHotograph of business person moving at blurring speed. Office and stars in the background","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/10\/PHotograph-of-business-person-moving-at.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/10\/PHotograph-of-business-person-moving-at.png?fit=1024%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/10\/PHotograph-of-business-person-moving-at.png?fit=1024%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/10\/PHotograph-of-business-person-moving-at.png?fit=1024%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":46313,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2021\/11\/22\/what-the-future-holds-for-robotic-process-automation-the-next-chapter\/","url_meta":{"origin":76158,"position":4},"title":"What the Future Holds for Robotic Process Automation: The Next Chapter","author":"Rick Backus","date":"November 22, 2021","format":false,"excerpt":"While RPA can facilitate integration between applications and data sets it remains limited to using methods that actual users would employ through key strokes and mouse clicks. Enabling RPA to leverage the APIs of other systems would dramatically broaden the opportunities for further (hyper-) automation. By\u00a0Dwight Davis\u00a0 - As we\u2019ve\u2026","rel":"","context":"In &quot;API&quot;","block_context":{"text":"API","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/api\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46093,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2021\/06\/14\/rpa-software-and-hyperautomation-for-msps\/","url_meta":{"origin":76158,"position":5},"title":"RPA Software and Hyperautomation for MSPs","author":"Rick Backus","date":"June 14, 2021","format":false,"excerpt":"While this article is mostly about ElectroNeek's funding efforts to me the real story is introducing RPA into the MSP environment. Speeding up ticket triage and billing would be two areas to focus on. By Joe Panettieri - ElectroNeek, a robotic process automation (RPA) software platform for managed service providers\u2026","rel":"","context":"In &quot;MSP&quot;","block_context":{"text":"MSP","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/msp\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/02\/06\/16\/03\/digitization-4824766__340.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/02\/06\/16\/03\/digitization-4824766__340.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/02\/06\/16\/03\/digitization-4824766__340.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts\/76158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/comments?post=76158"}],"version-history":[{"count":0,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts\/76158\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/media\/76448"}],"wp:attachment":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/media?parent=76158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/categories?post=76158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/tags?post=76158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}