{"id":76816,"date":"2023-07-12T03:17:12","date_gmt":"2023-07-12T07:17:12","guid":{"rendered":"http:\/\/blog.cybercon1.com\/?p=76759"},"modified":"2023-07-29T08:03:34","modified_gmt":"2023-07-29T12:03:34","slug":"making-intelligent-automation-work-at-scale","status":"publish","type":"post","link":"https:\/\/blog.cyberconservices.com\/index.php\/2023\/07\/12\/making-intelligent-automation-work-at-scale\/","title":{"rendered":"Making intelligent automation work at scale"},"content":{"rendered":"

By Bob Violino<\/a> – Enterprise IA pioneers have been blending RPA<\/strong> and AI to great benefits. Here\u2019s how they\u2019ve honed their automation strategies to take IA enterprise-wide.<\/p>\n

Organizations can reap a range of benefits from deploying automation tools such as robotic process automation (RPA<\/strong>)<\/a>. But adding artificial intelligence (AI) to the mix is where an even bigger payoff can come.<\/p>\n

\u201cOrganizations have been combining automation and AI technologies for a few years now to improve their business processes,\u201d says Maureen Fleming, program vice president at research firm IDC. \u201cAI tends to broaden the reach and impact of automation, taking on activities that cannot be performed solely through automation.\u201d<\/p>\n

Classic examples are the use of AI to capture and convert semi-structured documents such as purchase orders and invoices, Fleming says. \u201cWe\u2019re also starting to see NLP [natural language processing<\/a>] applied to unstructured text, such as categorizing an email or understanding the content of the email,\u201d she says. \u201cGenerative AI will significantly and rapidly expand the use of AI to simplify, supplement, and substitute automation.\u201d<\/p>\n

Companies that have been using intelligent automation (IA)<\/a> for a while have learned to leverage this technology at scale, expanding the capabilities to more departments and use cases.  Read On:<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Organizations can reap a range of benefits from deploying automation tools such as\u00a0robotic process automation (RPA). But adding artificial intelligence (AI) to the mix is where an even bigger payoff can come.<\/p>\n Continue reading →<\/span><\/a>","protected":false},"author":1,"featured_media":76796,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[638,628],"tags":[639,629],"class_list":["post-76816","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-rpa","tag-ai","tag-rpa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/wagon-253520_1280.jpg?fit=1280%2C850&ssl=1","jetpack-related-posts":[{"id":33010,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2019\/11\/22\/robotic-process-automation-rpa-12-ways-to-learn-more\/","url_meta":{"origin":76816,"position":0},"title":"Robotic Process Automation (RPA): 12 ways to learn more","author":"Rick Backus","date":"November 22, 2019","format":false,"excerpt":"By\u00a0Kevin Casey\u00a0- Like most emerging or new-to-you technologies, robotic process automation (RPA) comes with a learning curve.\u00a0What is RPA? What are\u00a0some uses for it? Is\u00a0RPA the same thing as AI?\u00a0And so on. pixabay.com Thankfully, there are readily accessible ways \u2013 from books to articles, courses, and more \u2013 to get\u2026","rel":"","context":"In "RPA"","block_context":{"text":"RPA","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/rpa\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2018\/11\/20\/05\/16\/robot-3826558_960_720.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":77233,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2023\/11\/28\/overview-of-intelligent-automation-2\/","url_meta":{"origin":76816,"position":1},"title":"Overview of Intelligent Automation","author":"Rick Backus","date":"November 28, 2023","format":false,"excerpt":"Intelligent\u00a0automation\u00a0is a smarter automation process that merges\u00a0artificial intelligence\u00a0and\u00a0machine learning with robotic process automation to automate business process workflows and create intelligent, robotic agents that can take over some of an organization\u2019s workflow-based tasks.","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/11\/particles-7146718_1280.jpg?fit=1200%2C709&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/11\/particles-7146718_1280.jpg?fit=1200%2C709&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/11\/particles-7146718_1280.jpg?fit=1200%2C709&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/11\/particles-7146718_1280.jpg?fit=1200%2C709&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/11\/particles-7146718_1280.jpg?fit=1200%2C709&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":31814,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2019\/08\/09\/one-robot-per-employee-uipaths-automation-first-approach-leads-fast-growing-rpa-market\/","url_meta":{"origin":76816,"position":2},"title":"One robot per employee: UiPath’s automation-first approach leads fast-growing RPA market","author":"Rick Backus","date":"August 9, 2019","format":false,"excerpt":"Artificial intelligence has propelled many enterprise sectors, but perhaps none faster than the field of\u00a0robotic process automation, or RPA. A recent\u00a0Gartner Inc. report\u00a0found that the RPA market grew 63% in 2018, making it the fastest-growing enterprise software category. And the market leader, according to Gartner, is\u00a0UiPath Inc. Founded\u00a0out of Romania\u2026","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.cyberconservices.com\/wp-content\/uploads\/2019\/08\/cyber-4062449__340-1.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":77789,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2025\/06\/17\/the-future-of-rpa-ties-to-ai-agents\/","url_meta":{"origin":76816,"position":3},"title":"The future of\u00a0RPA\u00a0ties to AI agents","author":"Rick Backus","date":"June 17, 2025","format":false,"excerpt":"AI tools may eventually replace some RPA deployments, but RPA can be cheaper and faster to deploy, while being less prone to errors than most AI tools","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/06\/realisitic-image-of-a-smal-robot-sitting-2.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/06\/realisitic-image-of-a-smal-robot-sitting-2.png?fit=1024%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/06\/realisitic-image-of-a-smal-robot-sitting-2.png?fit=1024%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/06\/realisitic-image-of-a-smal-robot-sitting-2.png?fit=1024%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":77480,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2024\/09\/04\/why-rpa-remains-a-cornerstone-in-the-age-of-intelligent-automation\/","url_meta":{"origin":76816,"position":4},"title":"Why RPA remains a cornerstone in the age of intelligent automation?","author":"Rick Backus","date":"September 4, 2024","format":false,"excerpt":"With all the hype around Artificial Intelligence (AI), Robotic Process Automation (RPA) seems to be taking a back seat in the minds of many\u2014despite the fact that it is still a very relevant and viable solution for automating business tasks.","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44434,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2020\/12\/14\/confusion-between-artificial-intelligence-ai-and-robotic-process-automation-rpa-high-among-healthcare-leaders\/","url_meta":{"origin":76816,"position":5},"title":"Confusion Between Artificial Intelligence (AI) and Robotic Process Automation (RPA) High Among Healthcare Leaders","author":"Rick Backus","date":"December 14, 2020","format":false,"excerpt":"Alpha Health, the first Unified Automation\u2122 company for revenue cycle management in healthcare, released results of a national survey designed to assess adoption of automation in revenue cycle operations at health systems and hospitals across the U.S. According to the survey, 58.8 percent of health systems and hospital financial leaders\u2026","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts\/76816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/comments?post=76816"}],"version-history":[{"count":0,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/posts\/76816\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/media\/76796"}],"wp:attachment":[{"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/media?parent=76816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/categories?post=76816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.cyberconservices.com\/index.php\/wp-json\/wp\/v2\/tags?post=76816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}