{"id":77468,"date":"2024-08-26T02:44:34","date_gmt":"2024-08-26T06:44:34","guid":{"rendered":"https:\/\/blog.cyberconservices.com\/?p=77468"},"modified":"2024-08-25T15:50:19","modified_gmt":"2024-08-25T19:50:19","slug":"the-evolving-state-of-enterprise-content-management-how-ai-changes-the-game","status":"publish","type":"post","link":"https:\/\/blog.cyberconservices.com\/index.php\/2024\/08\/26\/the-evolving-state-of-enterprise-content-management-how-ai-changes-the-game\/","title":{"rendered":"The evolving state of enterprise content management: How AI changes the game"},"content":{"rendered":"

A recent\u00a0Forrester study<\/u><\/a>\u00a0shows a growing number of companies feel their workers spend too much time looking for information they need \u2013 40% today vs. 19% just five years ago. A number of issues contribute to the problem, including a highly distributed workforce, siloed technology systems, the massive growth in data, and more.<\/p>\n

But it doesn\u2019t have to be that way because enterprise content management systems have made great strides in that same timeframe, including with new artificial intelligence technology that makes it far easier for employees to find and make the best use of all the content the organization owns, no matter if it\u2019s text, audio, or video.<\/p>\n

While ECMs have always been useful, in the past, they required too much effort from users. Intuitively, it\u2019s easy for people to understand a piece of content and classify it according to some well-understood structure. But content management tools often asked users to do things they inherently don\u2019t like doing, such as extracting information from a piece of content and entering it into fields and tables to describe what it is. The systems worked, but not without some manual effort.<\/p>\n

AI and related technologies, such as machine learning (ML), enable content management systems to take away much of that classification work from users. Importantly, such tools can extract relevant data even from unstructured data \u2013 including PDFs, email, and even images \u2013 and accurately classify it, making it easy to find and use. Some ECM systems have intelligent document processing (IDP) capabilities that can mimic the way an employee would read a document, extract key information, and enter it into another system for processing.<\/p>\n

\u201cAI enables ECM solutions to unlock valuable information from unstructured data and maximize the value of their content,\u201d says Ericka Morimoto, Product Marketing Manager, of\u00a0Hyland<\/a>, an intelligent content solution provider. \u201cUsers can get business-specific answers, not generic answers like with consumer large language models, to make better-informed decisions.\u201d\u00a0\u00a0Read On:<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A recent\u00a0Forrester study\u00a0shows a growing number of companies feel their workers spend too much time looking for information they need \u2013 40% today vs. 19% just five years ago. A number of issues contribute to the problem, including a highly …<\/span> Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":77469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[638,59],"tags":[639,287],"class_list":["post-77468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-enterprise-content-management","tag-ai","tag-enterprise-content-management"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2024\/08\/ai-generated-8475823_1280.jpg?fit=1280%2C762&ssl=1","jetpack-related-posts":[{"id":76768,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2023\/06\/20\/streamlining-enterprise-content-management-for-the-digital-age\/","url_meta":{"origin":77468,"position":0},"title":"Streamlining Enterprise Content Management for the Digital Age","author":"Rick Backus","date":"June 20, 2023","format":false,"excerpt":"By Dick Weisinger - In today\u2019s digital landscape, managing content efficiently is crucial for businesses to thrive. Yet, many organizations find themselves struggling with disparate systems and fragmented information, hindering productivity and risking data loss. It\u2019s time to unlock the true potential of enterprise content management (ECM) by streamlining and\u2026","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/digitization-7261158_1280-1.jpg?fit=1200%2C900&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/digitization-7261158_1280-1.jpg?fit=1200%2C900&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/digitization-7261158_1280-1.jpg?fit=1200%2C900&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/digitization-7261158_1280-1.jpg?fit=1200%2C900&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2023\/06\/digitization-7261158_1280-1.jpg?fit=1200%2C900&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":46543,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2022\/03\/15\/6-enterprise-content-management-best-practices-for-deployment\/","url_meta":{"origin":77468,"position":1},"title":"6 enterprise content management best practices for deployment","author":"Rick Backus","date":"March 15, 2022","format":false,"excerpt":"While I do agree with all of these points being critically important I believe the UX focus is highest on the list. More ECM implementations fail due to a lack of user adoption than for any other reason. This project is essentially to make users more productive. If they don't\u2026","rel":"","context":"In "ECM"","block_context":{"text":"ECM","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ecm\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":77678,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2025\/02\/24\/box-deepens-ai-driven-enterprise-content-management-with-google\/","url_meta":{"origin":77468,"position":2},"title":"Box deepens AI-driven enterprise content management with Google","author":"Rick Backus","date":"February 24, 2025","format":false,"excerpt":"Box Inc. isn\u2019t just using Google Cloud Marketplace \u2014 it\u2019s thriving within it. By integrating AI-powered capabilities with Google\u2019s ecosystem, Box is advancing intelligent content management for enterprises handling massive amounts of data.","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/brain-8573309_1280.jpg?fit=800%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/brain-8573309_1280.jpg?fit=800%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/brain-8573309_1280.jpg?fit=800%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/brain-8573309_1280.jpg?fit=800%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":44445,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2020\/12\/23\/artificial-intelligence-ai-whats-in-store-for-2021\/","url_meta":{"origin":77468,"position":3},"title":"Artificial Intelligence (AI): What’s In Store For 2021?","author":"Rick Backus","date":"December 23, 2020","format":false,"excerpt":"By Tom Taulli - This was a banner week for AI (Artificial Intelligence).\u00a0The reason?\u00a0Well, C3.ai came public and soared on its debut.\u00a0It\u2019s certainly a validation of the importance of enterprise AI.\u00a0Keep in mind that C3.ai provides comprehensive software solutions and services for a myriad of large companies, including 3M, Royal\u2026","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/08\/24\/16\/02\/loading-bar-5514303__340.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/08\/24\/16\/02\/loading-bar-5514303__340.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/08\/24\/16\/02\/loading-bar-5514303__340.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2020\/08\/24\/16\/02\/loading-bar-5514303__340.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":77638,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2025\/02\/03\/hyland-unveils-content-intelligence-transforming-enterprise-content-for-the-ai-era\/","url_meta":{"origin":77468,"position":4},"title":"Hyland Unveils Content Intelligence: Transforming Enterprise Content for the AI Era","author":"Rick Backus","date":"February 3, 2025","format":false,"excerpt":"Hyland has launched a new product line, Content Intelligence.","rel":"","context":"In "AI"","block_context":{"text":"AI","link":"https:\/\/blog.cyberconservices.com\/index.php\/category\/ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/technology-7111799_1280.jpg?fit=1200%2C655&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/technology-7111799_1280.jpg?fit=1200%2C655&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/technology-7111799_1280.jpg?fit=1200%2C655&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/technology-7111799_1280.jpg?fit=1200%2C655&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/blog.cyberconservices.com\/wp-content\/uploads\/2025\/02\/technology-7111799_1280.jpg?fit=1200%2C655&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":31638,"url":"https:\/\/blog.cyberconservices.com\/index.php\/2019\/05\/23\/ai-ecm-content-services-and-the-digital-workplace\/","url_meta":{"origin":77468,"position":5},"title":"AI, ECM, Content Services and the Digital Workplace","author":"Rick Backus","date":"May 23, 2019","format":false,"excerpt":"By\u00a0David Roe\u00a0- Enterprise content management (ECM) has moved on from the big proprietary systems of the early 2000s to the agile, flexible, cloud based content management systems (CMS) of today. 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