Cutting Through the Complexity with Process Intelligence
By Michael McLaughlin – With the increased adoption of automation, companies can collect and analyze vast amounts of data. Figuring out how to best integrate this information to streamline business processes is the challenge. Process intelligence enables you to quickly uncover the best automation opportunities from data scattered across the organization. It helps you improve processes end-to-end, regardless of complexity, through its ability to extract data from almost any system, including legacy ones. This big-picture approach gives the insights and accuracy needed to understand how processes work, where they can be improved and how to optimize them to increase your organization’s return on investment (ROI).
Traditional methods of gathering insight about processes can be time-consuming and eat up in-house resources. And, once in production, it is hard to know whether these process automations are meeting service level agreements (SLAs), delivering results and doing so in a compliant and cost-effective fashion.
Process intelligence automates the process, collecting data from various sources in real-time. You get a 360-degree view of operations, systems and your people. This enhanced visibility allows you to understand how different components interact and where bottlenecks occur. This allows you to focus your automation efforts on end-to-end processes that will have the most impact on efficiency, cost reduction and overall performance. Read On:
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