By Ashley Hudson – Robotic process automation (RPA) is primed to revolutionize the way companies operate, serve customers, and manage data. A 2017 survey by Redwood Software reports that 83 percent of IT decision-makers believe robotic automation is key to their digital transformation strategy, and companies are increasingly investing to automate repetitive tasks, with 59 percent of business processes expected to be automated by 2022. This boom could provide a platform for human creativity: RPA experts highlight the positive effects that automation is likely to have on the labor force and, more generally, the way we work and the skills we use. 

Success will arise from communication and coordination between human capabilities and robotic processing power. With RPA primed to play a critical role in digital transformation, it is vital that CIOs carefully consider how to incorporate automation into their strategy.

There is no one right first use case, but several areas can lead to early wins. Here are three crucial areas worth exploring as you develop your RPA journey. Read On: