The key here is RPA is not a magic bullet. It cannot make independent decisions. It only follows rules. There could be a lot of them of course but there must a way to deal with exceptions to the standard practice or RPA will crash and burn. Keeping these thoughts in mind will help your development of RPA tasks to be successful.

Saajan Sharma – Repetitive tasks can be mind numbing, a potential deterrent to creativity and advancement. 10% – 20% of all human work hours are wasted on no-brainers across different industries. The IT industry loses 30% of its work hours to running scheduled checks on servers to make sure they are up and running. Finance departments lose at least 25,000 hours every year performing avoidable rework caused by human error. These tasks that we refer to as repetitive include accounting, invoice creation, transferring data from system to system, approvals, routine maintenance of servers, etc. While these are all quite indispensable for a company they hardly create any additional value, on the other hand every manually filed invoice costs a company between $5 to $25. This is where RPA or Robotic Process Automation comes in.

RPA or Robotic Process automation is the use of software bots to automate rules-based tasks that are repetitive and thereby do not require complex decision making. In a way RPA is an improvement on assisted process automation where human workers used to be supported by programmes that could provide crucial information in real time.

RPA programmes are easy to implement and do not require the business owners to code anything. In some cases they can choose the mode of automation from a simple drag and drop user interface. RPA software can free up knowledge workers from repetitive tasks and eliminate the invariable human error here and there and all for a small fraction of the cost of maintaining a large workforce. Read On: