I would imagine that most of us are keenly aware of the government’s need to improve efficiency. Not that I’m advocating for people to loss their jobs but you have to imagine those jobs could be done more effectively if the rote tasks were automated. Like comparing data to root out fraudulence in public assistance programs. RPA could do that.

Federal agencies are finding more ways to adopt robotic process automation tools to meet the needs of citizens and to help their employees use their time more productively, according to agency leaders in a new podcast.

By offloading mundane business tasks, federal workers can focus on more valuable work. Automation reduces the instances of human error or fraud that drive up costs.

“I’ve never seen a technology that’s been as quickly adopted as this,” shares Christopher Townsend, vice president of federal sales, UiPath. “Most adoption of RPA starts in back-office applications. It starts out in finance, HR and IT services and provides some significant efficiencies, cost avoidance and improves productivity.”

But the application of RPA is can be much broader because every component where an employee can touch a keyboard can be automated, says Sunil Madhugiri, CTO for the U.S. Customs and Border Protection.

“The benefits of these bots are going to be numerous,” adds Louis S. Charlier, deputy CIO for the U.S. Department of Labor, as more people “learn about automation and shift staff to higher-value work.” Read On: