According to Gartner Research, Robotic process automation (RPA) has become one of the fastest growing segments of the software industry as a result of the technology’s ability to mimic tasks humans would normally be required to perform. Modern RPA applications have evolved significantly over the years, with improved tooling making it possible to find applicable RPA examples and use cases across a multitude of industries including banking, finance, healthcare and even IT operations.

Alex Lyashok, president and CEO of WorkFusion, sees the next wave supporting the creation of bots that are smaller, much more nimbler. These bots will augment what people are doing on a more granular and interactive level, rather than the replacement of an aggregate processes.  “If you don’t put a bot and a human into one workflow together, you end up with a choice of either automating very simple pieces of work or doing so much redesign to completely remove the human from the process that the project becomes too large,” said Lyashok.  Read On: