By Ryan Stevens – Organizations are shifting away from broad digital transformation efforts and instead targeting high-impact bottlenecks where AI and automation can deliver immediate results. These targeted changes are turning slow manual processes into faster, more efficient AI-driven workflow automation and freeing people to focus on higher-value work.

Acclaim Autism was founded to address long wait lists that left families waiting months or even years for essential behavioral services. But even after launching, onboarding delays of up to six months remained a major barrier to getting patients started on care, according to Jamie Turner (pictured, left), founder and president of Acclaim Autism. Acclaim Autism turned to Appian Corp., a process automation and AI software company, to find a lasting solution.

“That was just completely unacceptable to me, so we started to partner with Appian to find out ways to simplify that process and maybe use AI as well,” Turner said. “We were able to get that six months down to about four days.”

Turner and Medhat Galal (right), senior vice president of engineering at Appian, spoke with theCUBE’s Dave Vellante and Alison Kosik at Appian World 2026, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how AI-driven workflow automation is transforming healthcare intake processes and the importance of starting digital transformation with targeted high impact use cases.  Read On: