This acronym-laden article makes the point that adding some outside intelligence to workflow will spur greater efficiencies for end-users. By Geetika Tandon – Business process automation (BPA) has been around for more than two decades and has mainly been associated with digitizing … Continue reading →
The first thing to remember is you cannot (or at least should not) have one without the other. In other words, until you understand and manage a process it is futile to attempt to automate it. For example, if you … Continue reading →
Robotic process automation (RPA) contains software robots (bots) that imitate human tasks. These bots complete rules-based tasks by recording the process workflow humans perform. They can log into systems, navigate the page and input and extract data, mimicking the interactions … Continue reading →
In a memorable scene from the movie “The Founder” about the origin of McDonald’s, the McDonald brothers plot the layout of their restaurant in a life-sized mockup drawn in chalk on a parking lot. This example of process optimization was … Continue reading →
By Jack Wilson – Business Process Automation (BPA) is no longer a new concept. In some sectors, it has become so accepted as to be expected. Those who are not utilizing BPA are looked upon as lagging behind the pack, … Continue reading →