By Kokou Adzo – Enterprises can leverage Robotic Process Automation (RPA) technology to automate tedious, monotonous tasks commonly executed by humans. Doing so can result in the reduction of expenses, enhancement of operational efficiency, and boost of productivity. However, proper … Continue reading →
By Scott Clark – With all the recent discussion about the AI-driven ChatGPT, Google Bard and Microsoft’s new AI-enhanced Bing, the concept of robotic process automation (RPA) brings to mind humanoid robots replacing human employees, but it’s actually much more benign … Continue reading →
By Mark Hogenmiller – When it comes to government deployments of automation and AI/ML, the spotlight often shines brightest on high profile applications – whether it’s augmenting soldier performance on the battlefield, driving intelligence gathering or modernizing the delivery of citizen services. … Continue reading →
By Lou Bachenheimer – Seamless digital integration is about a lot more than just cobbling together the best digital solutions on the market. How these advanced technologies interact makes a huge difference. Technologies designed to work together are key to achieving … Continue reading →
Several misconceptions exist about RPA, as many people don’t know what Robotic Process Automation is and how it is used within a business environment. Firstly, in the context of automation, what is a robot? In simple terms, a robot is … Continue reading →
For anyone familiar with Office (Excel, Word, Access…) macros, you can consider RPA as “macros on steroids”. While they also record keystrokes and can carry them out repeatedly without a break or PTO day they are much more than that. … Continue reading →
If you have a process that is primarily keystrokes and clicks you can probably run it with RPA. Even pulling data from external sources to populate forms is pretty simple with RPA. When it comes to solving complex business issues, … Continue reading →
This comes as no great surprise. Think about the last time you were in auto-attendant hell with no way to escape. It’s maddening. If you don’t give users the alternative to speak with real human you risk losing them as … Continue reading →
It is not wrong to say the pandemic has pushed the global business ecosystem into dismay, forcing companies to accept the ‘Save to Thrive’ approach instead of the “save to transform” approach. This catastrophe primarily impacted companies’ talent resources, underscoring crucial transformation … Continue reading →
By Christophe Kosolowsky – Robotic Process Automation (RPA) can be traced to the early 2000s, but the technology entered mainstream Finance transformation solutions around 2015. To put this into context, a KPMG paper published in 2015 cited research that found … Continue reading →
