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Reading Between The Buzzwords: Discovering The Power Of Intelligent Automation

Cybercon Services Knowledge Log Posted on June 15, 2021 by Rick BackusJune 15, 2021

So we’re mashing together all of the current digital transformation participants into a new term. Bottom line, it’s still just a solution. By Dana Leigh – The nature of automation means that new technologies, ideas and solutions are frequently developed and … Continue reading →

Posted in Intelligent Automation | Tagged Intelligent Automation | Leave a reply

RPA Software and Hyperautomation for MSPs

Cybercon Services Knowledge Log Posted on June 14, 2021 by Rick BackusJune 14, 2021

While this article is mostly about ElectroNeek’s funding efforts to me the real story is introducing RPA into the MSP environment. Speeding up ticket triage and billing would be two areas to focus on. By Joe Panettieri – ElectroNeek, a … Continue reading →

Posted in MSP, RPA | Tagged MSP, RPA | Leave a reply

he Top 11 Robotic Process Automation Courses on LinkedIn Learning

Cybercon Services Knowledge Log Posted on April 13, 2021 by Rick BackusApril 13, 2021

With Microsoft making things progressively more difficult using SharePoint Designer-built workflows moving to Power Automate seems to then answer going forward. We have done some projects with it and are looking to rebuild an entire lengthy workflow in PA. Training … Continue reading →

Posted in Power Automate, Robotic Process Automation, RPA | Tagged Power Automate, Robotic Process Automation, RPA | Leave a reply

AI Researcher: Stop Calling Everything “Artificial Intelligence”

Cybercon Services Knowledge Log Posted on April 12, 2021 by Rick BackusApril 12, 2021

Computer scientist Michael I. Jordan, a leading AI researcher, says today’s artificial intelligence systems aren’t actually intelligent and people should stop talking about them as if they were: They are showing human-level competence in low-level pattern recognition skills, but at the cognitive level … Continue reading →

Posted in AI, Artificial Intelligence | Tagged AI, Artificial Intelligence | Leave a reply

How to harness the power of robotic process automation

Cybercon Services Knowledge Log Posted on April 9, 2021 by Rick BackusApril 9, 2021

By revolutionising business processes and workflows, robotic process automation (RPA) offers a multitude of benefits. Sascha Cutura, the chief executive officer of transformation specialist convedo, walks through the nine steps to harness its power.  The world today is changing rapidly in … Continue reading →

Posted in Robotic Process Automation, RPA | Tagged Robotic Process Automation, RPA | Leave a reply

Workflow software re-examined

Cybercon Services Knowledge Log Posted on April 7, 2021 by Rick BackusApril 7, 2021

When many accountants hear the term “workflow software,” they immediately think of the tax preparation process. While workflow is important in tax prep, it is certainly not limited to just this area of practice, or for that matter, only to … Continue reading →

Posted in Workflow | Tagged Workflow | Leave a reply

5 Common Ways Companies Use RPA to Enhance Document Processing

Cybercon Services Knowledge Log Posted on April 6, 2021 by Rick BackusApril 6, 2021

By Joe Labbe – With all the hype around robotic process automation (RPA), it can be helpful to remember that the vast majority of the data running through RPA automations originates or terminates with a document. In fact, I’d estimate that about … Continue reading →

Posted in Robotic Process Automation, RPA | Tagged Robotic Process Automation, RPA | Leave a reply

Why technology is powering the content marketing business

Cybercon Services Knowledge Log Posted on April 5, 2021 by Rick BackusApril 5, 2021

Inspect what you expect! By Andrew Bredenkamp – When companies produce bad content, the results can be disastrous. The technology industry has plenty of examples: Microsoft’s chatbot Tay, operational for less than 24 hours before it began spouting racist and sexist … Continue reading →

Posted in Content | Tagged Content | Leave a reply

Modernizing your content services strategy in three steps

Cybercon Services Knowledge Log Posted on April 2, 2021 by Rick BackusApril 2, 2021

Why do you have this content? That is really the first question to ask. What does it mean to your business. especially if it were lost? What processes does it drive in the business? These types of questions, when properly … Continue reading →

Posted in Content Services | Tagged Content Services | Leave a reply

Acer Reportedly Suffered a REvil Ransomware Attack Attracting the Highest Ransom Demand in …

Cybercon Services Knowledge Log Posted on April 1, 2021 by Rick BackusApril 1, 2021

Acer suffered a REvil ransomware attack that attracted the highest ransomware demand in history. The threat actor behind the attack shared some of the pilfered files as proof of responsibility. However, the Taiwanese electronic behemoth was reluctant to acknowledge a ransomware attack. Instead, the … Continue reading →

Posted in Ransomware | Tagged Ransomware | Leave a reply

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