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Artificial Intelligence (AI) project fails: Stop blaming the talent gap

Cybercon Services Knowledge Log Posted on February 3, 2021 by Rick BackusFebruary 3, 2021

Hiring the right technical talent remains a significant roadblock to Artificial Intelligence (AI) adoption for enterprise organizations. According to a recent O’Reilly survey, slightly more than one-sixth of respondents cited difficulty in hiring and retaining professionals with AI skills as a significant barrier … Continue reading →

Posted in AI, Artificial Intelligence | Tagged AI, Artificial Intelligence | Leave a reply

Arrest, Seizures Tied to Netwalker Ransomware

Cybercon Services Knowledge Log Posted on February 2, 2021 by Rick BackusFebruary 2, 2021

Chalk up one for the good guys. U.S. and Bulgarian authorities this week seized the darkweb site used by the NetWalker ransomware cybercrime group to publish data stolen from its victims. In connection with the seizure, a Canadian national suspected of extorting … Continue reading →

Posted in Ransomware | Tagged Ransomware | Leave a reply

Empowering a Remote Workforce with Process Automation

Cybercon Services Knowledge Log Posted on February 1, 2021 by Rick BackusFebruary 1, 2021

While I have found remote work does have some challenges overall it works for me. Over the last 28 years I have spent a lot of time working from home as a consultant so I am not a stranger to … Continue reading →

Posted in Processs Automation | Tagged Process Automation, Remote Work | Leave a reply

The Impact of Robotic Process Automation on Financial Services

Cybercon Services Knowledge Log Posted on January 18, 2021 by Rick BackusJanuary 18, 2021

As technology continues to advance at a rapid pace, financial institutions all across the world are under intense pressure to improve efficiency, reduce costs and boost productivity. Indeed, there is now a considerable global need for the financial-services industry to … Continue reading →

Posted in Robotic Process Automation, RPA | Tagged Robotic Process Automation, RPA | Leave a reply

How to develop an ECM strategy and roadmap

Cybercon Services Knowledge Log Posted on January 13, 2021 by Rick BackusJanuary 13, 2021

By Geoffrey Bock – Anyone who travels to a new place is bound to get lost without a map or GPS; similarly, organizations shouldn’t plan to deploy enterprise content management without a roadmap. An ECM roadmap identifies the necessary operational … Continue reading →

Posted in ECM | Tagged ECM | Leave a reply

Top 12 Power BI Interview Questions

Cybercon Services Knowledge Log Posted on January 12, 2021 by Rick BackusJanuary 12, 2021

This is a fantastic tool. New releases with additional features come out almost weekly. Not only do we use it through out the organization, we just completed our first client project this week building an “Open Order Dashboard” which rotates … Continue reading →

Posted in BI, Power BI | Tagged Power BI | Leave a reply

Pandemic shifts tech priorities to workflow automation

Cybercon Services Knowledge Log Posted on January 11, 2021 by Rick BackusJanuary 11, 2021

The emerging wave of procurement technology that supply chain companies are using to automate repetitive, time exhaustive tasks and manage spend are allowing procurement staff to focus on high-impact decisions instead, saving money and expanding capacity. Increasing workers’ ability to collaborate … Continue reading →

Posted in Robotic Process Automation, RPA | Tagged Robotic Process Automation, RPA | Leave a reply

How to setup a gateway for Power BI

Cybercon Services Knowledge Log Posted on January 5, 2021 by Rick BackusJanuary 5, 2021

I may have missed it but just in case consider using the HTTPS connection to encrypt your out-bound data communications. There are a lot malcontents out there that would love nothing more than to intercept your information. By Gandhali Joshi … Continue reading →

Posted in Power BI | Tagged Power BI | Leave a reply

Artificial Intelligence Is Great For Day-To-Day Stuff, But It Can’t Build A Business

Cybercon Services Knowledge Log Posted on January 4, 2021 by Rick BackusJanuary 4, 2021

By Joe McKendrick – Let’s face it, artificial intelligence is probably one of the best management tools to come along since the first commercial computers rolled out decades ago. It can show and predict when customers are ready to buy, … Continue reading →

Posted in AI, Artificial Intelligence, Leadership | Tagged AI, Artificial Intelligence, Leadership | Leave a reply

A Guide to Business Process Automation and Business Process Management

Cybercon Services Knowledge Log Posted on December 29, 2020 by Rick BackusDecember 29, 2020

The first thing to remember is you cannot (or at least should not) have one without the other. In other words, until you understand and manage a process it is futile to attempt to automate it. For example, if you … Continue reading →

Posted in BPA, BPM, Business Process Automation, Business Process Management | Tagged BPA, BPM, Business Process Automation, Business Process Management | Leave a reply

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