A little over two years ago Gartner announced it was rebranding its Enterprise Content Management (ECM) Magic Quadrant and renaming it the Magic Quadrant for Content Services. The change, Gartner assured everyone, was not just wordplay, but reflected a profound … Continue reading →
In a memorable scene from the movie “The Founder” about the origin of McDonald’s, the McDonald brothers plot the layout of their restaurant in a life-sized mockup drawn in chalk on a parking lot. This example of process optimization was … Continue reading →
By Jai Vijayan – Ransomware attacks may be declining in number but almost every other metric related to the threat is trending upward: higher ransom payments, more downtime loss, and longer recovery time. Those are some of the findings from … Continue reading →
Laurence Hart – Every day, business employees use a variety of systems — including ERP, case management systems and email — to get work done. While users create many documents and spreadsheets, they are often thought of as specific business … Continue reading →
By Jack Wilson – Business Process Automation (BPA) is no longer a new concept. In some sectors, it has become so accepted as to be expected. Those who are not utilizing BPA are looked upon as lagging behind the pack, … Continue reading →
By VICTORIA O’LAUGHLIN – The increasing ubiquity of Internet of Things (IoT) devices has created new risks. IoT refers to everyday internet-connected objects, devices, and sensors which can collect, store, and transmit data without much human assistance (Rose et al., … Continue reading →
While some may argue that social media and other tech has made our society less connected on a personal level than in the past, studies have actually found that social media doesn’t decrease someone’s likelihood of participating in face-to-face interactions with their … Continue reading →
By Amy Jordan – The Internet of Things (IoT) is set to revolutionize our world and is already having a significant impact in many areas of our day-to-day lives. But what … The Internet of Things (IoT) is set to revolutionize … Continue reading →
AI, or artificial intelligence, is huge right now. “Unsolvable” problems are being solved, billions of dollars are being invested, and Microsoft even hired … There’s an old joke in computer science that goes like this: what’s the difference between AI and … Continue reading →
By Jesse Scardina – Between Windows and iOS, iPhones and Androids, tablets and Chromebooks, and a future that includes more IoT devices, a BYOD strategy can be challenging to implement. With employee experience becoming increasingly important for organizations, IT has little choice but … Continue reading →