While this article is mostly about ElectroNeek’s funding efforts to me the real story is introducing RPA into the MSP environment. Speeding up ticket triage and billing would be two areas to focus on. By Joe Panettieri – ElectroNeek, a … Continue reading →
With Microsoft making things progressively more difficult using SharePoint Designer-built workflows moving to Power Automate seems to then answer going forward. We have done some projects with it and are looking to rebuild an entire lengthy workflow in PA. Training … Continue reading →
Computer scientist Michael I. Jordan, a leading AI researcher, says today’s artificial intelligence systems aren’t actually intelligent and people should stop talking about them as if they were: They are showing human-level competence in low-level pattern recognition skills, but at the cognitive level … Continue reading →
By revolutionising business processes and workflows, robotic process automation (RPA) offers a multitude of benefits. Sascha Cutura, the chief executive officer of transformation specialist convedo, walks through the nine steps to harness its power. The world today is changing rapidly in … Continue reading →
When many accountants hear the term “workflow software,” they immediately think of the tax preparation process. While workflow is important in tax prep, it is certainly not limited to just this area of practice, or for that matter, only to … Continue reading →
By Joe Labbe – With all the hype around robotic process automation (RPA), it can be helpful to remember that the vast majority of the data running through RPA automations originates or terminates with a document. In fact, I’d estimate that about … Continue reading →
Inspect what you expect! By Andrew Bredenkamp – When companies produce bad content, the results can be disastrous. The technology industry has plenty of examples: Microsoft’s chatbot Tay, operational for less than 24 hours before it began spouting racist and sexist … Continue reading →
Why do you have this content? That is really the first question to ask. What does it mean to your business. especially if it were lost? What processes does it drive in the business? These types of questions, when properly … Continue reading →
Acer suffered a REvil ransomware attack that attracted the highest ransomware demand in history. The threat actor behind the attack shared some of the pilfered files as proof of responsibility. However, the Taiwanese electronic behemoth was reluctant to acknowledge a ransomware attack. Instead, the … Continue reading →
By Matt Heusser – A business wants to develop a coupon generator, a branded calendar or a branded recipe application. Colleges want to track students or courses. An independent car dealership wants to automate part of the scheduling or service … Continue reading →